1. Data Controller

Adventure4me.com (hereinafter "we", "us", or "the Company") is the data controller for all personal data collected through this website and in connection with our campervan rental services. We are registered in Norway and subject to the Norwegian Personal Data Act (Personopplysningsloven, LOV-2018-06-15-38), which implements the EU General Data Protection Regulation (GDPR).

Contact: Info@adventure4me.com
Oslo, Norway | +47 998 77 333

2. Personal Data We Collect

When you make a booking or inquiry, we collect the following personal data:

• Full name
• Email address
• Phone number
• Driving licence information (required by Norwegian traffic law)
• Pickup and return location preferences
• Booking dates and vehicle selection
• Payment information (processed securely via third-party providers)
• Any notes or special requests you provide

We may also collect technical data such as your IP address and browser type for security and fraud prevention purposes.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR Article 6:

• Contract performance (Art. 6(1)(b)): Processing your booking, managing your rental agreement, and providing our services.
• Legal obligation (Art. 6(1)(c)): Compliance with Norwegian tax law (Skatteloven), accounting regulations, and traffic laws requiring verification of valid driving licences.
• Legitimate interests (Art. 6(1)(f)): Fraud prevention, security of our vehicles, and improvement of our services.
• Consent (Art. 6(1)(a)): Marketing communications, if you have opted in.

4. Vehicle GPS & Location Data

Some of our campervans are equipped with GPS tracking devices. This is disclosed to renters at the time of booking and upon vehicle handover. GPS data is used solely for:

• Emergency response and roadside assistance
• Recovery of the vehicle in the event of theft
• Planning vehicle return logistics

GPS location data is not used for commercial profiling and is deleted within 30 days of the rental period ending, unless required for an active insurance or legal claim.

5. How We Use Your Data

• Confirming and managing your rental booking
• Communicating with you before, during, and after your trip
• Processing payments and issuing invoices
• Complying with Norwegian accounting and tax obligations (data retained for 5 years per Bokføringsloven)
• Verifying driving licence validity as required under Norwegian road traffic law
• Resolving disputes or damage claims

6. Data Retention

We retain your personal data only as long as necessary for the purposes described above:

• Booking and contract data: 5 years (Norwegian accounting law)
• Marketing consent data: until you withdraw consent
• GPS data: 30 days after rental end date
• Damage or dispute records: up to 3 years or until resolution

7. Sharing Your Data

We do not sell your personal data. We may share it with:

• Payment processors (e.g. Stripe, Vipps) — for secure transaction handling
• Insurance providers — in the event of an accident or claim
• Norwegian tax authorities (Skatteetaten) — as legally required
• Roadside assistance partners — in case of emergency

All third-party partners are required to process your data in accordance with GDPR.

8. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten"), where legally permissible
• Restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interests
• Withdraw consent at any time for marketing communications

To exercise any of these rights, contact us at Info@adventure4me.com. We will respond within 30 days as required by GDPR.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):
www.datatilsynet.no

9. Cookies

This website uses only essential cookies required for functionality and security. We do not use tracking or advertising cookies. By continuing to use this website, you agree to our use of essential cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered customers. The current version will always be available on this page.